Outbound Calling

The Outbound Calling addon lets you make phone calls from your CallScaler tracking numbers. When you call a lead back, they'll see your tracking number on their caller ID instead of your personal phone number. Outbound calls are logged in CallScaler just like inbound calls.

There are several ways to make an outbound call:

1. From the Call Log: Click on a call and hit "Call Back" to return the call from the same tracking number
2. From Conversations: Click the phone icon next to a contact
3. Click-to-Call: Use the dialer interface to enter any phone number