Billing
How billing works in CallScaler: subscriptions, account balance, and payments.
How Billing Works
CallScaler uses a subscription plus usage model. Your monthly plan covers a set of included features. Usage beyond your plan (extra numbers, call minutes, texts, transcriptions) is charged to your account balance.
For current plans and pricing, visit https://callscaler.com/pricing.
Account Balance
Your account balance covers usage-based charges. You can add funds manually from the Billing page or enable auto top-up to automatically refill when your balance drops below a threshold.
Auto Top-Up
Enable auto top-up from Settings to never run out of balance. When your balance drops below a set threshold, CallScaler automatically charges your card to refill it. This prevents any interruption in service.
Payment Methods
CallScaler accepts all major credit and debit cards. Update your payment method from the Billing section in Settings.
Cancellation
Cancel your subscription from Settings. Your account remains active until the end of your current billing period. After cancellation, you can still access your data but won't be able to receive new calls. Numbers are released at the end of the billing period.
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