CallScaler
Start Free
CallScaler
Get Started FreeSign up with Google

AI Call Monitoring Software That Flags the Calls You Describe

Tell AI Watchdog what to look for in plain English. It reads every new call transcript on a schedule, tags the calls that match, and emails you the quotes. Catch warm transfers, restricted traffic sources, wrong-service callers, or any phrase you choose.

Get Started FreeSign up with Google

The bottom line

Last updated: September 2026

AI Watchdog is CallScaler's AI call monitoring software. Write one plain-language instruction, such as flag the call if the caller says they found the listing on Facebook Marketplace, and AI reads every new transcribed call on the schedule you pick and flags the matches. Flagged calls get a tag and a note with the quote in the call log, and you can get an email when calls are flagged or after every run. It costs $49 a month plus $0.005 per call reviewed. Each monitor reviews a call only once, and short or empty transcripts are skipped and never billed.

Curran Van Waarde
Written by Curran Van Waarde, Founder, CallScaler

Quick facts about AI Watchdog

Price
$49/mo + $0.005 per call reviewed
Setup
One plain-language instruction
Schedule
Daily, every few days, or weekly
On a match
Tag + note in the call log, optional email
Monitors per account
Up to 25
Plans
Pro, Agency, Pay Per Call

In-depth guide to AI Watchdog

Why call monitoring needs plain language

Most call monitoring tools search for keywords. That catches the word Craigslist but misses a caller who says they saw the post online and messaged the seller. It flags every call that mentions transfer, including the customer who was transferred to billing last month. Listening to recordings catches everything and scales to nothing. AI Watchdog sits in between: you write the rule the way you would explain it to a new hire, with the phrasing to look for and the cases to leave alone, and AI applies that judgment to every transcribed call.

Writing an instruction that works

A good instruction reads like a short briefing. The templates follow this shape, and custom monitors should too:

  • Say what to flag in one sentence, then list the signs to look for, including the phrasing callers actually use
  • Say what not to flag, so the AI can tell a warm transfer from a customer calling back on their own
  • Name the tag so it makes sense in the call log later, for example Likely transfer or Marketplace lead
  • Test it with Run now on your newest calls before the first scheduled run, then tighten the wording if it flags too much or too little

Warm transfers and restricted traffic in pay-per-call

A publisher who sells you inbound calls and sends warm transfers instead is billing you for a different product. A campaign that bans classifieds traffic still gets callers who found the number on Facebook Marketplace. Neither shows up in call duration or caller ID. AI Watchdog reads the conversation and flags the call while the recording is fresh, and the note it leaves quotes the line that gave it away. The tag shows on the call, so the calls that match are one filter away when you review a publisher, dispute a charge, or adjust a payout.

Schedules, digests, and the first run

Each monitor runs on its own schedule and reports the way you want:

  • Daily, every 2 to 30 days, or weekly, at the hour and time zone you pick
  • Start a new monitor with the last 24 hours, 7 days, or 30 days of calls so the first report is not empty
  • Email when a call is flagged, email after every run, or no email at all when you only want the tags
  • Any number of recipients, and anyone on the list can unsubscribe from the bottom of an alert
  • Run now at any time to review everything waiting, or to test the instruction on your newest calls

What it costs and what is never billed

AI Watchdog is $49 a month plus $0.005 for each transcribed call the AI reads. An account with 3,000 transcribed calls a month and one monitor pays $15 in usage. Calls with no transcript, or fewer than 60 characters of it, are skipped before they reach the AI and never billed. A monitor reviews each call once, so running it again, or rerunning after you change the instruction, only reads calls it has not seen. Each monitor bills for its own reads, so put several rules in one instruction when they fit together and use separate monitors when they need different schedules or tags.

Getting started with AI call monitoring

From Extensions to your first flagged call in a few minutes:

  • Enable AI Watchdog from Extensions in your dashboard
  • Create a monitor from a template, or write your own instruction
  • Pick the schedule, the time zone, and whether to review the last 7 days on the first run
  • Use Run now to check the results on your newest calls and adjust the wording
  • Open View in call log to see every flagged call with its tag and note

How it works

One instruction, checked against every transcribed call.

  1. Describe the Call

    Write what to flag in plain English, or start from a template: warm transfers, classifieds traffic, a specific phrase, the wrong service, or callers who were never interested.

  2. Set the Schedule

    Pick daily, every few days, or weekly, plus the hour and time zone. A new monitor can also review the last 24 hours, 7 days, or 30 days of calls on its first run.

  3. AI Reads the Transcripts

    On each run, AI Watchdog reads every new transcribed call once and judges it against your instruction. Short and empty transcripts are skipped and never billed.

  4. Review the Flags

    Matching calls get a tag and a note with the exact quote. Get an email when calls are flagged, after every run, or not at all. One click opens them in the call log.

Key capabilities

Call monitoring that works the way you would explain it to a new hire.

Plain-Language Instructions

No keyword lists, no regex. Write the rule the way you would explain it to a person, including what not to flag.

Ready-Made Templates

Warm or live transfer detection, Facebook Marketplace and Craigslist traffic, a specific word or phrase, the wrong service or vertical, and callers who were never interested.

Runs on Your Schedule

Daily, every 2 to 30 days, or weekly at the hour and time zone you choose. Run now reviews everything waiting or tests the instruction on your newest calls.

Tags and Notes in the Call Log

Every flagged call gets the monitor's tag and a short note quoting the match, so you can filter, export, and dispute with evidence.

Email Alerts and Digests

Choose an email when calls are flagged, an email after every run, or no email at all. Add any recipients; each can unsubscribe from the bottom of an alert.

Pay Only for Calls Reviewed

$0.005 per transcribed call the AI reads. Each monitor reviews a call once, so running it again never bills the same call twice.

Who uses AI call monitoring?

Anyone who pays for calls, pays out on calls, or answers more calls than they can listen to.

  • Pay-per-call networks checking publisher traffic for warm transfers, incentivized calls, and restricted sources
  • Buyers enforcing campaign rules like no classifieds traffic or no out-of-vertical callers
  • Agencies proving lead quality to clients without listening to every recording
  • Sales and service teams watching for competitor mentions, cancellations, or compliance phrases

Frequently asked questions

Common questions about AI Watchdog.

Related features

Works great with AI Watchdog.

Call Transcription

Every call is automatically transcribed with speaker diarization. Search across thousands of calls by keyword, export transcripts, and let AI extract insights from every conversation.

Learn more

AI Lead Scoring

CallScaler's AI lead scoring scores every call from 0 to 100 the moment it ends. Call scoring reads real buyer intent, so you see qualified leads at a glance.

Learn more

Pay-Per-Call Software

Run your entire pay-per-call network from one platform. Manage buyers, publishers, offers, and payouts, with call tracking, real-time bidding, and White Label built in.

Learn more

Start tracking your calls today

Sign up free, set up in under 60 seconds. No credit card required.

Get Started FreeSee pricing