What's New

If you had an account on CallScaler V2, you will now see a clear message when logging in or signing up explaining that your V2 account is still active and a migration path is coming soon. Includes a direct link to sign in at v2.callscaler.com.

When subscribing to a paid plan, you can now choose annual billing directly on the checkout page and save two months. The toggle appears automatically with your savings calculated.

Purchase multiple tracking numbers at once with a simple text format. Enter area codes and names, one per line, and buy them all in a single operation. Includes a real-time progress terminal, cancel support, run history, and CSV export of results.

When upgrading or downgrading your plan, you now see a detailed proration preview before confirming. Shows exactly what you will be charged or credited, so there are no surprises on your invoice.

The conversations list now displays the tracking number associated with each conversation thread, making it easier to identify which campaign a text conversation came from.

Fixed several issues with the upgrade modal where available plans, addon pricing, and feature comparisons could show inconsistent information depending on your current plan.

Conversations page now loads significantly faster for accounts with high call and SMS volume. Optimized how message counts are calculated.

Call recording and voicemail playback is now more resilient to network issues, with better timeout handling and memory protection.

Fixed an issue where saving integration settings could silently fail without showing an error. You will now see proper error messages if something goes wrong.

Urgent support tickets are now automatically escalated to a team member when the AI assistant determines human attention is needed. This includes billing disputes, complex account issues, and any time you request to speak with a person.

The AI support assistant now investigates more thoroughly before responding, checking your account setup, recent activity, and billing history for more accurate answers.

The CallScaler logo on the login page now links back to the homepage and displays at the correct size.

Creating and managing pay-per-call offers is now faster and easier. The offer editor has been redesigned with a live preview that shows exactly how your offer will appear to publishers as you build it. Set your payout range, call duration requirements, geographic targeting, and campaign details all from one screen. Offers publish instantly to the marketplace where publishers can discover and apply to run your campaigns.

You can now port your existing phone numbers into CallScaler. Submit a port request from the Numbers page, upload required documents, and track the entire process in real time. You'll get email updates at every step. submission confirmation, transfer date confirmed, and completion. Chat directly with our team through the built-in conversation thread if you have questions.

Support tickets are now handled by an intelligent assistant that investigates your account before responding. It understands your setup, checks your numbers, and reviews your billing history to give accurate, personalized answers. not generic docs links. You'll also see unread message indicators so you never miss a reply.

New accounts created via Google sign-in now require phone verification before accessing the app. This adds an extra layer of security to your account.

Dark mode has been overhauled with a new blue-gray color palette. Cards, inputs, sidebars, and toggles all have improved contrast and consistency across the entire app.

Call Breakdown now includes a Number tab showing which numbers are receiving calls, with share percentages Recommendations are smarter. they aggregate across your call flows and can be bulk-enabled with one click (with undo) Today chart uses cleaner straight lines and trims yesterday's comparison at the current hour KPI cards show unique callers and qualified call percentages