The account balance shown on your CallScaler account will be affected in these scenarios:
The card you attach to your account will be charged in these scenarios:
No need to fret! Please reach out to our team on our contact page and we will get back to you as soon as we can.
If your card was charged for our monthly call tracking service and you’d like a refund, let us know within 14 days of the first payment and we can process a refund for you. Please note that cancelling this service will render your CallScaler account inactive and calls will no longer be processed or forwarded for you.
We do not offer refunds on account balance deposits, automatic top-ups, or adding any funds to your account balance.
Porting your numbers in is 100% free.
Porting your numbers out of CallScaler is a $10 one-time fee per number.