Client: JRG Agency
Industry: Rank-and-Rent, Lead Generation Agency
Objective: Find a stable, affordable alternative for managing and tracking calls across hundreds of phone numbers.
Founder @ JRG Agency
Before using CallScaler, JRG Agency had been relying on a custom-developed app created by an Upwork contractor.
Prior to that, they used CallRail, which became too expensive as their business scaled. However, the custom app raised concerns about reliability and sustainability, leading JRG Agency to search for a stable, affordable solution.
“I migrated to CallScaler from a custom-developed app. I had started worrying about reliability and was looking for a stable and affordable alternative, which I found in CallScaler.”
JRG Agency uses CallScaler for call transfers and notifications in their agency and tree service business, Stallworth's Tree Service Huntsville.
The easy-to-use interface and efficient call flow management have been crucial in allowing the agency to scale smoothly without sacrificing reliability or functionality.
“I use CallScaler for call transfer and notification for a rank-and-rent website business. The interface is easy to use, and the call flow development has been incredibly helpful.”
The agency has found several features of CallScaler to be highly valuable, particularly the ability to copy existing call flows and apply them to new or existing phone numbers.
The notification options, including email and SMS, offer flexibility and control. Additionally, the configurability of call flows and ease of assigning them to new numbers have streamlined their processes.
“I like how I can copy existing call flows for use with new or existing phone numbers. The configurability of call flows and notification features, like email and SMS, are also great.”
Since implementing CallScaler, JRG Agency has been able to manage hundreds of numbers and call flows effortlessly. This has saved significant time, which translates into money.
The user-friendly interface and detailed reporting features have enhanced their sales and client retention efforts, making it easier to present call and lead data to clients.
“The main result has been the ability to easily manage 100s of numbers and call flows. The user interface makes this possible, saving me time—and time is money. The reporting is also beneficial during sales and retention processes.”
CallScaler has allowed JRG Agency to reduce costs compared to other competitors. The platform's call tracking and notification features are not only more affordable but also provide clear, customizable reports for both current and prospective clients. These reports help build trust and transparency, positively impacting the agency’s bottom line.
“It has saved me money on call tracking and notifications compared to competitors. It also enables me to provide clients with easy-to-read call and lead reports over various timeframes.”
JRG Agency highly recommends CallScaler due to its affordability, ease of use, and time-saving capabilities. The platform offers all the necessary features without the bloat or high costs often found with other call tracking solutions.
“Yes, I recommend CallScaler for its cost-effectiveness and ease of use.”
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