Client: DapperDev (Marketing Agency)
Industry: Digital Marketing and Lead Generation
Objective: Improve transparency and accuracy in pay-per-lead client reporting and call tracking.
Before discovering CallScaler, DapperDev faced significant challenges in maintaining transparency with their pay-per-lead clients. They lacked a reliable way to track and share call data, making it difficult to ensure honest reporting and accountability.
Without an efficient call tracking system, keeping clients updated with accurate lead information was a constant struggle.
“We had no way to keep our pay-per-lead clients honest. Now the recordings are sent to the clients as well as our agency for better transparency and accurate reporting.”
DapperDev implemented CallScaler to track and manage pay-per-lead calls, offering a seamless desktop interface that allowed them to easily monitor call history and never miss a call or voicemail.
“We use CallScaler to monitor and track our pay-per-lead calls and make sure we don't miss any calls/voicemails to our agency. Being able to easily find call history from a desktop is a game changer.”
The AI transcription & summary feature stood out as a game-changer, allowing them to leverage AI tools for creating task outlines and drafting replies.
Whisper messages provided additional benefits by helping clients quickly identify the source of incoming calls, streamlining lead generation.
“The ease of use across the whole platform is great. We also really like the AI transcriptions. The whisper messages also help with lead gen, allowing our clients to easily determine where the call has come from.”
CallScaler has positively impacted DapperDev’s bottom line by providing accurate data for billing clients. With a clear record of calls and leads generated, DapperDev has the proof needed to ensure accurate client invoicing.
Additionally, the ability to track missed calls has enhanced their daily operations, providing confidence that no opportunities are overlooked.
“Now that we have accurate data on our pay-per-lead calls, we're able to accurately bill our clients with history and proof of the leads generated. I know now if a call is missed there's no way we will miss it when we check our call log.”
Let's hear from Anthony himself on this one...
“Yes, I highly recommend CallScaler. I have used other call tracking software and they are often bloated and overpriced, whereas CallScaler is easy to use with all the necessary features at a great price. Awesome value!”
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